Policies and acknowledgements
Publish official policies, set effective dates, and see who has signed off on the current version.
Company intranet and onboarding platform
Clarity at every step of the employee journey.
Know how work gets done. Know who owns what. Know what comes next.
JourneeHub is company intranet software that gives your team one branded home for policies, SOPs, people, roles and onboarding. New hires get up to speed faster, and everyone works with confidence as things change.
Built for owners, operations leads and HR leaders at small and mid-size companies.
[PLACEHOLDER: customer logos or one sourced proof point. Needs real, approved sources. Do not ship with invented logos or numbers.]
Fallback: Built on Blend Me's TREE employee-experience framework, refined since 2013.
Your team doesn't have a documentation problem. It has a clarity problem.
Most growing companies already have the answers. They're spread across shared drives, old emails, chat threads and one person's memory. So employees ask the same questions again, new hires wait for someone to free up, and the owner or ops lead becomes the help desk.
A folder of documents doesn't fix that. An employee trying to get something done isn't looking for a file. They're looking for the right answer, the right person and the next step.
Employees don't experience an SOP repository. They experience either clarity or confusion while trying to get something done.
The seven questions every employee asks, answered in one place
JourneeHub is built around the questions people actually ask at work. Each one has a home in your workspace.
What am I supposed to do?
Step-by-step SOPs and clear company policies.
Does this apply to me?
Job descriptions that link each role to its SOPs and onboarding path.
Who owns this?
Every policy and SOP names an owner, linked to their directory profile.
Who can help me?
A people directory you can search by name, role, department or location.
Is this current?
Owners, review dates and revision history on official content.
What do I do next?
Assigned learning paths, policy acknowledgements and reminders.
What changed?
Announcements and new policy versions that ask for a fresh sign-off.
How JourneeHub works: knowledge, context, ownership, action
JourneeHub connects four things a typical knowledge base keeps apart. Most tools stop at helping you find a document. JourneeHub carries the employee all the way to the next step.
Knowledge: what is the process or policy?
Policies, SOPs and pages live in one curated workspace that's easy to browse and search.
Context: what matters to me, in my role, right now?
Job descriptions, departments and onboarding paths show each person what applies to them.
Ownership: who owns it and who can help?
Named owners, a people directory and department pages make responsibility visible.
Action: what do I do next?
Acknowledgements, assigned learning, quizzes and reminders turn reading into doing.
Everything your employees look for, in one branded workspace
Each company gets its own JourneeHub workspace with its name and logo. Your content, people and settings stay inside that workspace and are never visible to another company.
SOPs
Turn "how we do it here" into clear, step-by-step procedures with an owner and a review date.
People directory
Find anyone by name, role, department or location, including who covers for whom.
Job descriptions
Spell out each role's responsibilities and reporting line, linked to its SOPs and training.
Journey maps
Show how a process moves across steps, teams and handoffs, with the SOPs for each step.
Onboarding and learning paths
Assign new hires an ordered path of lessons, policies and quizzes, and track their progress.
Announcements
Share what's new and pin what matters, without another chat channel.
Search
Search policies, SOPs, people, roles and more from one box, filtered by type and department.
Publishing a change isn't the same as people adopting it
Adoption means people understood the change and now work the new way. A revised policy sitting in a shared drive does neither. JourneeHub is designed so a change reaches the right people, gets explained in context and gets confirmed.
- Announce it.
Post an announcement and pin it so nobody misses it.
- Explain it.
Update the policy or SOP itself, with the owner and effective date in plain view. Earlier versions stay in the history.
- Confirm it.
When a policy changes in a meaningful way, ask people to acknowledge the new version, and see who still hasn't.
- Reinforce it.
Add the change to a learning path with a short quiz, and let reminders follow up for you.
This is the same approach Blend Me uses in its change-management work: people need to know what's changing, what it means for their work, and what's expected of them.
Built on a proven employee-experience framework
JourneeHub is built by the team at Blend Me, an employee-experience and change-management consultancy. [CONFIRM: exact relationship wording, see README.] Its foundation is Blend Me's TREE framework, which Blend Me has refined around remote and hybrid employee experience since 2013.
TREE follows the employee lifecycle, from Attract and Hire through Onboard, Engage, Perform, Develop and Depart. Two principles run across every stage: Trust and Responsibility. In TREE, responsibility means expectations, response times and decision rights are written down rather than guessed. That idea is at the heart of JourneeHub.
Source: The Remote Employee Experience, Blend Me (opens in a new tab)
- Lifecycle thinking: content is organized around what employees need at each stage, starting with onboarding and everyday work.
- Written responsibility: owners, roles and coverage are visible, not tribal knowledge.
- Change that sticks: Blend Me's change practice distinguishes rolling something out from people actually adopting it.
- Attract
- Hire
- Onboard
- Engage
- Perform
- Develop
- Depart
Trust and Responsibility
An intranet for small business and mid-size teams that have outgrown shared drives
JourneeHub fits companies of roughly 20 to 500 people that are too complex for scattered documents, but don't want a heavy enterprise intranet that needs a project team to roll out.
Stop being the help desk.
Get what's in your head written down once, so your team can find it without you.
Make "how we do it" the same everywhere.
Keep SOPs current, owned and easy to follow across teams and locations.
Onboard faster and confirm policies.
Give every new hire a clear path and see who has signed off on what.
What teams say about JourneeHub
Design note: if no approved quotes exist at launch, remove this section entirely. Do not substitute invented quotes.
What JourneeHub replaces, and what it doesn't
JourneeHub replaces the scattered folders, outdated handbooks and "just ask Sam" answers. It does not replace your HR system, payroll, chat tool or CRM, and it isn't a full enterprise learning management system. It sits alongside them as the place employees go to understand how work gets done.
Frequently asked questions
A company intranet is a private website, open only to employees, where a company keeps the information people need to do their jobs: policies, procedures, a staff directory and news. JourneeHub is a company intranet built for small and mid-size teams, with onboarding and policy acknowledgements included.
JourneeHub is the employee clarity and adoption hub. Each company gets its own branded workspace for policies, SOPs, the people directory, job descriptions, journey maps, announcements and onboarding, so employees know how work gets done, who owns what and what comes next.
A knowledge base helps people find a document. JourneeHub is designed around what the employee needs next: the answer, the person who owns it, the role it applies to and the action to take, such as acknowledging a policy or finishing a lesson. It also comes structured, so you don't have to design your own system from a blank page.
Give new hires one place to start, a clear order to go in, and a named person for each question. In JourneeHub you assign a learning path that starts on their first day, mixing lessons, SOPs, policy sign-offs and short quizzes, and their manager can see progress at a glance.
Store them in one place your whole team can reach, where each document has an owner, a review date and a version history. JourneeHub keeps SOPs and policies together in a searchable workspace, linked to the roles and people they apply to.
Tie each acknowledgement to a specific version of the policy and record who signed and when. JourneeHub does this for you, can ask for a new sign-off when a policy changes, and shows admins who is still outstanding.
No. JourneeHub doesn't handle payroll, benefits or HR records, and its learning features are deliberately lightweight: courses, learning paths, simple quizzes, assignments and progress. It works alongside your HR system as the place employees go to understand how work gets done.
[PLACEHOLDER: pricing approach not confirmed. Suggested interim answer: "Pricing depends on the size of your team. Book a demo and we'll walk you through the options, or start your workspace today."]
Give every employee a clear next step.
See how JourneeHub brings your policies, SOPs, people and onboarding into one place your team will actually use.